kikry's Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to the kikry platform and its related services ("Platform"). This Policy describes how we collect, use, and protect your personal information when you use our website kikry.lat, register an account, or use any of our services.

By using our Platform, you are considered to have agreed to the terms set out in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

kikry believes that protecting user privacy is a fundamental responsibility. We handle your personal information with the utmost care and apply SSL encryption and other security measures in line with international data protection standards.

2. What Information We Collect

We may collect information about you in various ways. The types of information collected are outlined below:

2.1 Information You Provide

• Name, email address, date of birth, and mobile number provided at registration
• National ID or passport details submitted for identity verification
• Financial transaction details, such as bKash, Nagad, Rocket, or Upay account information
• Information shared when contacting our support team
• Information provided through participation in promotional offers or surveys

2.2 Automatically Collected Information

• Your device's IP address, browser type, and operating system
• Your browsing activity and gaming history on the Platform
• Login time, session duration, and navigation patterns
• Information collected through cookies and similar tracking technologies

3. Purpose of Using Your Information

kikry uses your information only for specific and legitimate purposes. We may process your personal information for the following reasons:

• To create and manage your account and to provide our services
• For identity verification and fraud prevention
• To process financial transactions and complete deposits and withdrawals
• To cooperate with regulatory authorities in order to comply with applicable laws and regulations
• To provide customer support and resolve your complaints and queries
• To operate responsible gaming tools and enforce protection limits
• To inform you about relevant promotions, offers, or updates (only with your consent)
• To maintain Platform security and to detect and resolve technical issues
• For analysis and research to improve service quality

We do not sell or rent your information to third parties. However, in certain circumstances we may share information with our trusted service partners, as discussed in detail in section 5.

4. Data Storage and Security

kikry gives the highest priority to the security of your information. We use industry-standard technologies and processes to protect your information from unauthorised access, disclosure, alteration, or destruction.

4.1 Technical Security Measures

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
• Sensitive information is stored in encrypted form
• Firewalls and intrusion detection systems are in use
• Regular audits are conducted to identify security vulnerabilities

4.2 Organisational Security Measures

• Only authorised personnel have access to your personal information
• All staff are bound by strict confidentiality agreements
• Regular staff training and awareness programmes are conducted

4.3 Data Retention Period

We retain your information only for as long as it is necessary or legally required. Even after an account is closed, certain information may need to be retained for a specified period in accordance with Anti-Money Laundering (AML) guidelines and other legal obligations.

5. Sharing Information with Third Parties

kikry does not sell your personal information as a matter of policy. We may share your information with third parties in the following limited circumstances:

5.1 Service Provider Partners

To operate our Platform, we use trusted third-party services such as payment processors, IT service providers, and game software developers. These partners are given access only to the information necessary to provide their specific services, and they operate under strict confidentiality obligations.

5.2 Legal Obligations

We may be legally required to disclose relevant information in response to court orders, investigations by regulatory authorities, or lawful requests from law enforcement agencies.

5.3 Fraud Prevention

Information may be shared with relevant agencies to prevent financial fraud, money laundering, or any other unlawful activity.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. We will notify users in advance in such circumstances.

6. Your Rights

You have the following rights regarding your personal information. To exercise these rights, please contact our support team:

7. Protection of Minors' Information

kikry is intended only for those aged 21 and above. We do not knowingly collect information from anyone under the age of 21. We verify age at registration, and if an account holder is found to be a minor, their account will be closed immediately and the related information will be deleted.

If you are aware that a minor is using our Platform, please notify our support team immediately.

8. Marketing Communications

If you have consented to receiving promotional messages and offers, we will inform you about new kikry offers, bonuses, and special events. You may unsubscribe from these marketing communications at any time:

• By changing your notification preferences in your account settings
• By contacting our support team directly
• By clicking the "Unsubscribe" link at the bottom of an email

Even if you stop marketing communications, we will continue to send you necessary messages related to managing your account.

9. International Data Transfers

Your information may be transferred to servers located outside Bangladesh as required to operate our services. In such cases, we ensure that:

• The recipient country or organisation provides adequate data protection guarantees
• Transferred information remains protected in accordance with international standards
• The relevant third party is obliged to comply with our privacy standards

10. Changes to This Policy

kikry may update this Privacy Policy from time to time. If any significant changes are made, we will notify you by email or by displaying a notice when you access the Platform.

The date of changes will be noted in the "Last Updated" section at the top of this page. Continued use of the Platform after changes have been made will be considered as your agreement to the new policy. We therefore ask that you read the updated policy carefully after receiving a change notification.

11. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your rights, please contact our data protection team: